Returns & Exchanges
At Farmaciasdirect, we want you to be completely satisfied with your fashion purchase. If your new apparel or accessories aren't quite right, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
Ship the Items
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing